[xep-support] Re: Issue with PDF images

[Kevin Brown]

While it's not our job to process some PDF, I opened your file in Adobe
Acrobat and did absolutely nothing but save it (24984-1.pdf)

I formatted the document with RenderX (image.pdf).

 

What is wrong with it? Who knows? 

We can try and analyze but the fact that I open the file with and Adobe tool
and just save it seems to clear up the issue that exists in the file itself.

 

Kevin

 

 

From: Hugo Inacio [mailto:Hugo.Inacio at objective.com] 
Sent: Thursday, February 07, 2019 8:01 PM
To: kevin at renderx.com; RenderX Community Support List
<xep-support at renderx.com>
Subject: RE: [xep-support] Re: Issue with PDF images

 

I'm OK with it being corrupt, as long as I know how to detect the corruption
before pushing it to XEP

 

From: Xep-support <xep-support-bounces at renderx.com
<mailto:xep-support-bounces at renderx.com> > On Behalf Of Kevin Brown
Sent: Friday, 8 February 2019 2:59 PM
To: 'RenderX Community Support List' <xep-support at renderx.com
<mailto:xep-support at renderx.com> >
Subject: [xep-support] Re: Issue with PDF images

 

Likely the PDF you are including is corrupt or incompatible.

 

Please send the PDF itself.

 

Kevin

 

From: Xep-support [mailto:xep-support-bounces at renderx.com] On Behalf Of Hugo
Inacio
Sent: Thursday, February 07, 2019 7:47 PM
To: RenderX Community Support List <xep-support at renderx.com
<mailto:xep-support at renderx.com> >
Subject: [xep-support] Issue with PDF images

 

Hi ,

 

I am getting the following issue with one of my images:

 

[error] Failed to create image file:/c://images/24984.pdf of type null

[error] com.renderx.graphics.ImageFormatException: Unsupported type (4) of
entries in a cross-reference stream.

 

Is there a way to get more information on what this error is? And how to
check for what causes this on the image itself?

 

Thanks,

Hugo

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