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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>While it’s not our job to process some PDF, I opened your file in Adobe Acrobat and did absolutely nothing but save it (24984-1.pdf)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I formatted the document with RenderX (image.pdf).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>What is wrong with it? Who knows? <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>We can try and analyze but the fact that I open the file with and Adobe tool and just save it seems to clear up the issue that exists in the file itself.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Kevin<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Hugo Inacio [mailto:Hugo.Inacio@objective.com] <br><b>Sent:</b> Thursday, February 07, 2019 8:01 PM<br><b>To:</b> kevin@renderx.com; RenderX Community Support List <xep-support@renderx.com><br><b>Subject:</b> RE: [xep-support] Re: Issue with PDF images<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-AU>I’m OK with it being corrupt, as long as I know how to detect the corruption before pushing it to XEP<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Xep-support <<a href="mailto:xep-support-bounces@renderx.com">xep-support-bounces@renderx.com</a>> <b>On Behalf Of </b>Kevin Brown<br><b>Sent:</b> Friday, 8 February 2019 2:59 PM<br><b>To:</b> 'RenderX Community Support List' <<a href="mailto:xep-support@renderx.com">xep-support@renderx.com</a>><br><b>Subject:</b> [xep-support] Re: Issue with PDF images<o:p></o:p></p></div></div><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Likely the PDF you are including is corrupt or incompatible.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Please send the PDF itself.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Kevin<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Xep-support [<a href="mailto:xep-support-bounces@renderx.com">mailto:xep-support-bounces@renderx.com</a>] <b>On Behalf Of </b>Hugo Inacio<br><b>Sent:</b> Thursday, February 07, 2019 7:47 PM<br><b>To:</b> RenderX Community Support List <<a href="mailto:xep-support@renderx.com">xep-support@renderx.com</a>><br><b>Subject:</b> [xep-support] Issue with PDF images<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi ,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am getting the following issue with one of my images:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>[error] Failed to create image file:/c://images/24984.pdf of type null<o:p></o:p></p><p class=MsoNormal>[error] com.renderx.graphics.ImageFormatException: Unsupported type (4) of entries in a cross-reference stream.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there a way to get more information on what this error is? And how to check for what causes this on the image itself?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Hugo<o:p></o:p></p></div></body></html>