[xep-support] TIFF Images

[Alexander Peshkov]

Hello Jorge,

A follow-up to my previous message: I've found your message with
attached file that you have sent to this list - it has bounced since
big attachments in the public mailing list are not allowed (such
messages are better sent directly to support at renderx.com).

I've tried to format document with this image and was unable to
reproduce the problem both with XEP 3.63 and newer XEP versions. Are
you running XEP from the command line or from server environment? In
the latter case - please try to run it from command-line.

Best regards,
Alexander Peshkov                             mailto:peshkov at renderx.com
RenderX


AP> Hello Jorge,

AP> The reason could be an incorrect TIFF content or bug in XEP. You are
AP> using rather old version of XEP, so please try to process the same
AP> image with XEP 3.8.2 - if the problem persists I would like to have
AP> this TIFF image (please send it off-list to support at renderx.com).

AP> Best regards,
AP> Alexander Peshkov                             mailto:peshkov at renderx.com
AP> RenderX


JBid>> I'm getting problems by using TIFF images with XEP 3.6.3 Server.
JBid>> During the PDF generation XEP throws errors like:
JBid>> 'name of image' is not correct: null. The images I'm embedding satisfy 
JBid>> all conditions mentioned at section 5.1.4 from XEP Specification 
JBid>> Document (spec.pdf).

JBid>> Can someone help me?

JBid>> Thanks a lot.


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