[xep-support] Re: Issue installing WinXEP on Windows 10

[Kevin Brown]

*	the Cliser service can no longer be found.

Please define "no longer found"

 

*	I assume you uninstalled the old version, rebooted and then
installed the new version. If you didn't, then 6570 would be unavailable as
it would be bound to the old one. You cannot have two Windows services with
the same name.

 

Kevin Brown

Executive Vice President, Sales & Marketing RenderX, Inc.

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From: Xep-support <xep-support-bounces at renderx.com> On Behalf Of Darren Munt
Sent: Sunday, May 19, 2024 7:26 PM
To: RenderX Community Support List <xep-support at renderx.com>
Subject: [xep-support] Issue installing WinXEP on Windows 10

 

I am attempting to install WinXEP on a new development machine. I have
installed a version from 2016 (I think). Setup file version is
11.50.0.42619. This is working fine. 

 

However when I install a more recent version from the XEPWin.msi dated
13/12/2019, the Cliser service can no longer be found. The install works
fine, the Cliser service starts and there are no errors in the Cliser log,
but the .Net client reports 'Unable to connect to [machine-name]:6570 CLISER
server'.

 

I have opened ports 6570, 6571, and 6997. Given it works fine with the
earlier version, what else might be stopping it from connecting?

 

 

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