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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#467886" vlink="#96607D" style='word-wrap:break-word'><div class=WordSection1><ul style='margin-top:0in' type=disc><li class=MsoListParagraph style='margin-left:0in;mso-list:l0 level1 lfo1'><span lang=EN-AU>the Cliser service can no longer be found.</span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></li></ul><p class=MsoListParagraph><span lang=EN-AU>Please define “no longer found”<o:p></o:p></span></p><p class=MsoListParagraph><span lang=EN-AU><o:p> </o:p></span></p><ul style='margin-top:0in' type=disc><li class=MsoListParagraph style='margin-left:0in;mso-list:l0 level1 lfo1'><span lang=EN-AU>I assume you uninstalled the old version, rebooted and then installed the new version. If you didn’t, then 6570 would be unavailable as it would be bound to the old one. You cannot have two Windows services with the same name.</span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></li></ul><p class=MsoNormal><span style='font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'>Kevin Brown<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'>Executive Vice President, Sales & Marketing RenderX, Inc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'>(650) 327-1000 Direct<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'>(650) 328-8008 Fax<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'>(925) 395-1772 Mobile<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'>skype:kbrown01<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'><a href="mailto:kevin@renderx.com"><span style='color:#0563C1'>kevin@renderx.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'><a href="mailto:sales@renderx.com"><span style='color:#0563C1'>sales@renderx.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none'><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.renderx.com_&d=DwMFAw&c=-5LgSL_TkF3nGRQI95ci6eeFVMQ5VESHPf5koMIAxOA&r=yVuryK9i5mTC1HwUhhk11jhcfoM_R79kcOemHB3wJKI&m=_pMuyWQwWjkweA_2ZgroeXdOPL47i9HXHONuCevGjNA&s=VFnYR1htDHu9RCll2WrcHORu2W57P6A8xvtq01n2caU&e="><span style='color:#0563C1'>http://www.renderx.com</span></a> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-family:"Calibri",sans-serif;mso-ligatures:none'>From:</span></b><span style='font-family:"Calibri",sans-serif;mso-ligatures:none'> Xep-support <xep-support-bounces@renderx.com> <b>On Behalf Of </b>Darren Munt<br><b>Sent:</b> Sunday, May 19, 2024 7:26 PM<br><b>To:</b> RenderX Community Support List <xep-support@renderx.com><br><b>Subject:</b> [xep-support] Issue installing WinXEP on Windows 10<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-AU>I am attempting to install WinXEP on a new development machine. I have installed a version from 2016 (I think). Setup file version is 11.50.0.42619. This is working fine. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU>However when I install a more recent version from the XEPWin.msi dated 13/12/2019, the Cliser service can no longer be found. The install works fine, the Cliser service starts and there are no errors in the Cliser log, but the .Net client reports ‘Unable to connect to [machine-name]:6570 CLISER server’.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU>I have opened ports 6570, 6571, and 6997. Given it works fine with the earlier version, what else might be stopping it from connecting?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p></div></body></html>