[xep-support] Re: Issue with PDF images

Kevin Brown kevin at renderx.com
Thu Feb 7 19:59:17 PST 2019


Likely the PDF you are including is corrupt or incompatible.

 

Please send the PDF itself.

 

Kevin

 

From: Xep-support [mailto:xep-support-bounces at renderx.com] On Behalf Of Hugo
Inacio
Sent: Thursday, February 07, 2019 7:47 PM
To: RenderX Community Support List <xep-support at renderx.com>
Subject: [xep-support] Issue with PDF images

 

Hi ,

 

I am getting the following issue with one of my images:

 

[error] Failed to create image file:/c://images/24984.pdf of type null

[error] com.renderx.graphics.ImageFormatException: Unsupported type (4) of
entries in a cross-reference stream.

 

Is there a way to get more information on what this error is? And how to
check for what causes this on the image itself?

 

Thanks,

Hugo

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