<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Likely the PDF you are including is corrupt or incompatible.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Please send the PDF itself.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Kevin<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Xep-support [mailto:xep-support-bounces@renderx.com] <b>On Behalf Of </b>Hugo Inacio<br><b>Sent:</b> Thursday, February 07, 2019 7:47 PM<br><b>To:</b> RenderX Community Support List <xep-support@renderx.com><br><b>Subject:</b> [xep-support] Issue with PDF images<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi ,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am getting the following issue with one of my images:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>[error] Failed to create image file:/c://images/24984.pdf of type null<o:p></o:p></p><p class=MsoNormal>[error] com.renderx.graphics.ImageFormatException: Unsupported type (4) of entries in a cross-reference stream.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there a way to get more information on what this error is? And how to check for what causes this on the image itself?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Hugo<o:p></o:p></p></div></body></html>