[xep-support] Re: Russian Ruble and Turkish Lira currency symbols not appearing

[Kevin Brown]

I do not believe you had copied the proper characters. I copied from your email into oXygen and those characters appeared as squares.

So I went to charmap.exe on Windows, found the appropriate character in the Arial font, copied and pasted into a sample document and formatted with the Arial font.

 

Attached result, no issues.

 

Leads me to believe that the character below in your email is not U+20BA (Turkish Lira Sign).

 

Kevin Brown

RenderX

 

From: Xep-support [mailto:xep-support-bounces at renderx.com] On Behalf Of Rhonda Fitzgerald
Sent: Tuesday, February 09, 2016 9:42 AM
To: Rhonda Fitzgerald <rfitzger at progress.com>; 'RenderX Community Support List' <xep-support at renderx.com>
Subject: [xep-support] Re: Russian Ruble and Turkish Lira currency symbols not appearing

 

Sorry, but this is NOT fixed.   The writer had inserted inline images for the symbols, so I thought I had fixed it, but I was seeing the images, not the symbols. 

 

So, my issue still stands if you can provide any support on fixing. 

 

 

Thanks.

 

Rhonda FItzgerald

 

From: Rhonda Fitzgerald 
Sent: Tuesday, February 09, 2016 11:44 AM
To: Rhonda Fitzgerald; 'RenderX Community Support List'
Subject: RE: Russian Ruble and Turkish Lira currency symbols not appearing

 

I figured out how to fix this.

 

Turns out I had an older version of the Arial font set installed.  I installed a more recent version of the Arial font set and now the symbols are appearing.   Apparently, the Ruble and Lira symbols are relatively new ones.

 

Rhonda

 

From: Rhonda Fitzgerald 
Sent: Tuesday, February 09, 2016 7:25 AM
To: 'RenderX Community Support List'
Subject: Russian Ruble and Turkish Lira currency symbols not appearing

 

Hi,

 

We are using the DITA OT and RenderXEP Version 4.24.444 to generate PDF.

 

In our PDF, the Russuan Ruble: ₽  and the Turkish Lira: ₺  currency symbols are appearing ask blank squares.

 

Other currency symbols, such as Indain Ruppee ₹, Japanese Yen: ¥,  South Korean Won: ₩,  Phillipin Peso: ₱, Euro: €, and Pound Sterling: £ are displaying properly.

 

I know it must have something to do with our font configuration, but in looking at my xep.xml file and reading through the xep documentation, I am not clear on what needs to be added to that file so that these symbols are being rendered.   I took a stab and added <code-range from="0x20A0" to="0x20CF"/> to the  <charset name="Symbols00259"> but that didn’t work. 

 

I have attached my xep.xml file. 

 

Thanks,

Rhonda Fitzgerald

Progress Software

 

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