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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>I think more information is required.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><ol style='margin-top:0in' start=1 type=1><li class=MsoListParagraph style='margin-left:0in;mso-list:l0 level1 lfo1'>How are you running RenderX? Through your own API? through XEP Assistant? Through command line?<o:p></o:p></li><li class=MsoListParagraph style='margin-left:0in;mso-list:l0 level1 lfo1'>You should post your complete setting in CliserService.exe.config (and maybe check them) … has a path changed or java installation been updated?<o:p></o:p></li><li class=MsoListParagraph style='margin-left:0in;mso-list:l0 level1 lfo1'>What is the full log not just the last few lines?<o:p></o:p></li></ol><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kevin Brown<br>RenderX<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Xep-support <xep-support-bounces@renderx.com> <b>On Behalf Of </b>Darren Munt<br><b>Sent:</b> Tuesday, February 11, 2020 11:20 PM<br><b>To:</b> RenderX Community Support List <xep-support@renderx.com><br><b>Subject:</b> [xep-support] PDF output is not created<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-AU>I’m having a problem with an XEP installation that has been working previously but seems to be now having an issue.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU>The generation process seems to work OK in that there are no errors reported, but the resulting PDF is 0kb in size. I have compared the log output from a recent execution with one done a couple of weeks ago when it was working fine. The only difference I can see is that the last few log lines are missing from the recent one. These lines exist in the successful log but not in the bad one:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU>event page-number 1<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU>event page-number 2<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU>event page-number 3<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU>event page-number 4<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU>closeState generate<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU>The failed run stops at this line:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU>event output-format pdf<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU>Can you give me any suggestions on why it might be falling over now? Cliser is running under the System Account so I don’t think it’s file permissions.<o:p></o:p></span></p></div></body></html>