<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div><a href="http://ipdfdev.com/2016/04/13/debug-pdf/">5 apps to debug PDF files « iPDFdev - Tips & Tricks for PDF development</a></div><div><br></div><div>HTH,</div><div>David</div><div><br></div><br><div><blockquote type="cite"><div lang="EN-AU" link="#0563C1" vlink="#954F72" style="font-family: LucidaGrande; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span>I do know that resaving it with Adobe can correct it. XEP does not handle it, and the only way to check that is on publish time. Is there a preflight to check if images are compatible with XEP or not?<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span>Thanks<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span>Hugo<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span> </span></div><div><div style="border-style: solid none none; border-top-color: rgb(225, 225, 225); border-top-width: 1pt; padding: 3pt 0cm 0cm;"><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><b><span lang="EN-US">From:</span></b><span lang="EN-US"><span class="Apple-converted-space"> </span>Kevin Brown <<a href="mailto:kevin@renderx.com">kevin@renderx.com</a>><span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Friday, 8 February 2019 3:36 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Hugo Inacio <<a href="mailto:Hugo.Inacio@objective.com">Hugo.Inacio@objective.com</a>>; 'RenderX Community Support List' <<a href="mailto:xep-support@renderx.com">xep-support@renderx.com</a>><br><b>Subject:</b><span class="Apple-converted-space"> </span>RE: [xep-support] Re: Issue with PDF images<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);">While it’s not our job to process some PDF, I opened your file in Adobe Acrobat and did absolutely nothing but save it (24984-1.pdf)<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);">I formatted the document with RenderX (image.pdf).<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);">What is wrong with it? Who knows?<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);">We can try and analyze but the fact that I open the file with and Adobe tool and just save it seems to clear up the issue that exists in the file itself.<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);">Kevin<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);"> </span></div><div><div style="border-style: solid none none; border-top-color: rgb(225, 225, 225); border-top-width: 1pt; padding: 3pt 0cm 0cm;"><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><b><span lang="EN-US">From:</span></b><span lang="EN-US"><span class="Apple-converted-space"> </span>Hugo Inacio [<a href="mailto:Hugo.Inacio@objective.com" style="color: rgb(149, 79, 114); text-decoration: underline;">mailto:Hugo.Inacio@objective.com</a>]<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, February 07, 2019 8:01 PM<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:kevin@renderx.com" style="color: rgb(149, 79, 114); text-decoration: underline;">kevin@renderx.com</a>; RenderX Community Support List <<a href="mailto:xep-support@renderx.com" style="color: rgb(149, 79, 114); text-decoration: underline;">xep-support@renderx.com</a>><br><b>Subject:</b><span class="Apple-converted-space"> </span>RE: [xep-support] Re: Issue with PDF images<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">I’m OK with it being corrupt, as long as I know how to detect the corruption before pushing it to XEP<o:p></o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div><div><div style="border-style: solid none none; border-top-color: rgb(225, 225, 225); border-top-width: 1pt; padding: 3pt 0cm 0cm;"><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><b><span lang="EN-US">From:</span></b><span lang="EN-US"><span class="Apple-converted-space"> </span>Xep-support <<a href="mailto:xep-support-bounces@renderx.com" style="color: rgb(149, 79, 114); text-decoration: underline;">xep-support-bounces@renderx.com</a>><span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Kevin Brown<br><b>Sent:</b><span class="Apple-converted-space"> </span>Friday, 8 February 2019 2:59 PM<br><b>To:</b><span class="Apple-converted-space"> </span>'RenderX Community Support List' <<a href="mailto:xep-support@renderx.com" style="color: rgb(149, 79, 114); text-decoration: underline;">xep-support@renderx.com</a>><br><b>Subject:</b><span class="Apple-converted-space"> </span>[xep-support] Re: Issue with PDF images<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);">Likely the PDF you are including is corrupt or incompatible.<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);">Please send the PDF itself.<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);">Kevin<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US" style="color: rgb(31, 73, 125);"> </span></div><div><div style="border-style: solid none none; border-top-color: rgb(225, 225, 225); border-top-width: 1pt; padding: 3pt 0cm 0cm;"><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><b><span lang="EN-US">From:</span></b><span lang="EN-US"><span class="Apple-converted-space"> </span>Xep-support [<a href="mailto:xep-support-bounces@renderx.com" style="color: rgb(149, 79, 114); text-decoration: underline;">mailto:xep-support-bounces@renderx.com</a>]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Hugo Inacio<br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, February 07, 2019 7:47 PM<br><b>To:</b><span class="Apple-converted-space"> </span>RenderX Community Support List <<a href="mailto:xep-support@renderx.com" style="color: rgb(149, 79, 114); text-decoration: underline;">xep-support@renderx.com</a>><br><b>Subject:</b><span class="Apple-converted-space"> </span>[xep-support] Issue with PDF images<o:p></o:p></span></div></div></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US">Hi ,<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US">I am getting the following issue with one of my images:<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US">[error] Failed to create image file:/<a href="c://images/24984.pdf">c://images/24984.pdf</a> of type null<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US">[error] com.renderx.graphics.ImageFormatException: Unsupported type (4) of entries in a cross-reference stream.<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US">Is there a way to get more information on what this error is? And how to check for what causes this on the image itself?<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US"> </span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US">Thanks,<o:p></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span lang="EN-US">Hugo<o:p></o:p></span></div></div>_______________________________________________<br>(*) To unsubscribe, please visit <a href="http://lists.renderx.com/mailman/options/xep-support">http://lists.renderx.com/mailman/options/xep-support</a><br>(*) By using the Service, you expressly agree to these Terms of Service <a href="http://w">http://w</a><br><a href="http://ww.renderx.com/terms-of-service.html">ww.renderx.com/terms-of-service.html</a></div></blockquote></div><br></body></html>