<div dir="ltr">Hi Kevin,<div><br></div><div>I've done some more digging on this.<div><br></div><div>To refresh you, this element:</div><div><br></div><div><div><font color="#0000ff"><fig id="fig_ddr_pvp_xdb" class="- topic/fig "></font></div><div><font color="#0000ff">   <title class="- topic/title ">Injection Well W01I01: Process Control</title></font></div></div><div>...</div><div>fails to render the digits after the W and produces this output:</div><div><br></div><div><b>Figure: <span style="font-size:small;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Injection Well W</span></b>

</div><div><b><span style="font-size:small;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"><br></span></b></div><div>whereas this element:</div><div><br></div><div><div><font color="#0000ff"> <fig id="fig_ddr_pvp_xdb" class="- topic/fig "></font></div><div><font color="#0000ff">   <title class="- topic/title ">Injection Well Y01I01: Process Control</title></font></div></div><div><font color="#0000ff">...</font></div><div><br></div><div> produces this output:</div><div><br></div><div><b>Figure:<span style="background-color:rgb(255,255,255)"> <font color="#000000">

<span style="font-size:small;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Injection Well Y01I01: Process Control</span></font></span></b>

</div><div><br></div><div>I can change that string to anything else and it works fine, but this string seems to get picked up by some other process.</div><div><br></div><div>This is what my FO looks like:</div><div><font color="#741b47"><br></font></div><div><div><font color="#741b47">  <fo:block id="unique_11_Connect_42_fig_ddr_pvp_xdb"><fo:inline id="unique_11_Connect_42_image_cxc_yvw_j2b" margin-right="0.15in"><fo:external-graphic content-width="5.5in" src="url(images/fc_all_field_common_injection_well_W01_pcd.png)"/></fo:inline><fo:block font-size="10pt" font-weight="bold" keep-with-previous.within-column="always" keep-with-previous.within-page="always" space-after="10pt" space-before="0pt" line-height-shift-adjustment="disregard-shifts" font-family="agenda,helvetica,Symbol">Figure 7: Injection Well W01I01: Process Control</fo:block></fo:block></font></div><div><font color="#741b47"><br></font></div><div><font color="#741b47">  <fo:block id="unique_11_Connect_42_fig_ddr_pvp_xdb_d2e1293a1310"><fo:inline id="unique_11_Connect_42_image_cxc_yvw_j2b_d2e1298a1310" margin-right="0.15in"><fo:external-graphic content-width="5.5in" src="url(images/fc_all_field_common_injection_well_W01_pcd.png)"/></fo:inline><fo:block font-size="10pt" font-weight="bold" keep-with-previous.within-column="always" keep-with-previous.within-page="always" space-after="10pt" space-before="0pt" line-height-shift-adjustment="disregard-shifts" font-family="agenda,helvetica,Symbol">Figure 8: Injection Well Y01I01: Process Control</fo:block></fo:block></font></div></div><div><br><div>Other things:</div><div><br></div><div>1. The html output works as expected.</div><div>2. The stock dita pdf2 output has the same error, so it doesn't seem to be my custommization.</div><div>3. I'm using Version 4.24.395</div><div><br></div><div>I'm at a loss. I've tweaked my customization and found nothing (attrs and xslt) .Can you please create a fig.title element with that string in it and see what happens?</div><div><br></div><div>Thanks</div><div><br></div><div><br></div></div></div></div><br><div class="gmail_quote"><div dir="ltr">On Tue, Jul 17, 2018 at 2:46 PM Kevin Brown <<a href="mailto:kevin@renderx.com">kevin@renderx.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="#0563C1" vlink="#954F72"><div class="m_4067330613390561417WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Another debug test would be to run the document to FO (do not delete the final FO that is being sent).<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Examine that.<u></u><u></u></span></p><p class="m_4067330613390561417MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><span>1)<span style="font:7.0pt "Times New Roman"">      </span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Are the characters there or not? If they are not … it is something in the DITA/XSL chain and has nothing to do with the PDF generation.<u></u><u></u></span></p><p class="m_4067330613390561417MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><span>2)<span style="font:7.0pt "Times New Roman"">      </span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">If they are … then post the two snippets of the FO so we can examine what fonts are used and what character selection strategy<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Kevin Brown<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">RenderX<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Xep-support [mailto:<a href="mailto:xep-support-bounces@renderx.com" target="_blank">xep-support-bounces@renderx.com</a>] <b>On Behalf Of </b>Kevin Brown<br><b>Sent:</b> Tuesday, July 17, 2018 11:37 AM<br><b>To:</b> 'RenderX Community Support List' <<a href="mailto:xep-support@renderx.com" target="_blank">xep-support@renderx.com</a>><br><b>Subject:</b> [xep-support] Re: String encoding issue<u></u><u></u></span></p></div></div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">It is completely unclear how this relates to RenderX but one guess would be that you are using different fonts in each of the two representations.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">One font contains those glyphs, the other does not.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Check what fonts are used in each of two cases.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Kevin Brown<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Xep-support [<a href="mailto:xep-support-bounces@renderx.com" target="_blank">mailto:xep-support-bounces@renderx.com</a>] <b>On Behalf Of </b>Morley Tooke<br><b>Sent:</b> Tuesday, July 17, 2018 11:32 AM<br><b>To:</b> RenderX Community Support List <<a href="mailto:xep-support@renderx.com" target="_blank">xep-support@renderx.com</a>><br><b>Subject:</b> [xep-support] String encoding issue<u></u><u></u></span></p><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">Hello,<u></u><u></u></p><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">One of my writers has run into an issue where a string of numbers in a fig  is being rendered out of his topic. I've seen this once before with a very similar string.This is his code:<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal"><title class="- topic/title ">Injection Well W01I01: Process Control</title><u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">His output looks something like this: <u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal"><b>Injection Well W</b><u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">There is nothing special in the PDF customization code.<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">This is the rest of his email to me:<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal"><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">The basic gist is that I have a well that is labelled W010I01. And when I enter that label in body text, it renders fine in the PDF. However, when I enter it in a fig title tag, the W will render, but the rest of the text is left blank. EG:</span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><u></u><u></u></span></p><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal"><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">I have tried a few variations in the title text to see what happens. Adding a space between W and 0 works fine:</span></i><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><u></u> <u></u></span></p><p class="MsoNormal"><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">As does replacing the first 0 with a capital O:</span></i><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><u></u> <u></u></span></p><p class="MsoNormal"><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">But W01xxx is a no-go. So, far as I can gather, EasyDITA or Oxygen are interpreting that W01xxx as something other than plain text, and removing it from the document altogether. </span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><u></u><u></u></span></p><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Thanks in advance,<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Morley<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div></div></div></div>_______________________________________________<br>
(*) To unsubscribe, please visit <a href="http://lists.renderx.com/mailman/options/xep-support" rel="noreferrer" target="_blank">http://lists.renderx.com/mailman/options/xep-support</a><br>
(*) By using the Service, you expressly agree to these Terms of Service <a href="http://w" rel="noreferrer" target="_blank">http://w</a><br>
<a href="http://ww.renderx.com/terms-of-service.html" rel="noreferrer" target="_blank">ww.renderx.com/terms-of-service.html</a></blockquote></div>