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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>So you are not crazy.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>There is something wrong/broken and it is inside the Agenda-Bold font.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I changed your FO to use that font for that string.<o:p></o:p></span></p><p class=MsoPlainText><span style='color:#1F497D'>If I examine the XEP Intermediate format, I see this:<br><br></span><xep:text value="W" x="181103" y="428240" width="-270010"/><o:p></o:p></p><p class=MsoPlainText><xep:text value="01I01:" x="-88907" y="428240" width="23090"/><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Something about the W is not working for that font, it has something wrong in the font file with the kern information. It’s width is calculated as -270010 XEP Units.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>The remainder of the string after the W you see starts way off the page at x of -88907 units.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>To test this I changed XEP in the xep.xml to not KERN and it works:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><img width=913 height=180 id="Picture_x0020_1" src="cid:image003.png@01D41F5B.4F877770" alt="cid:image003.png@01D41F5B.4F877770"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Now as a further test to prove it is likely the font, I installed your Agenda-Bold font in Windows and then fired up Word.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I pasted in your line of text and selected that font for it.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I then changed the character style to Kern (as Word does not Kern by default) and BANG! Look at my screen shot:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><img width=700 height=357 id="Picture_x0020_2" src="cid:image002.png@01D41F5B.E08F26F0" alt="cid:image002.png@01D41F5B.E08F26F0"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>That font is broken. Period.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Kevin Brown<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>RenderX<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Morley Tooke [mailto:morley.tooke@gmail.com] <br><b>Sent:</b> Thursday, July 19, 2018 10:56 AM<br><b>To:</b> Kevin Brown <kevin@renderx.com><br><b>Subject:</b> Re: [xep-support] Re: String encoding issue<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><div><div><p class=MsoNormal><span style='font-size:9.5pt;font-family:Roboto'><img width=562 height=408 id="Picture_x0020_3" src="cid:image001.jpg@01D41F5C.70B32D30" alt="fc_all_field_common_injection_well_W01_pcd.png"></span><span style='font-size:9.5pt;font-family:Roboto'><o:p></o:p></span></p></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=0 style='width:0in;border-collapse:collapse;font-size:0.875rem'><tr><td style='padding:0in 0in 0in 0in'></td></tr></table></div><div><div style='margin-top:6.0pt' id="gmail-:10u"><div id="gmail-:o8"><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I do not quite understand the statement:<br></span><span class=gmail-im><span style='color:#500050'>2. The stock dita pdf2 output has the same error, so it doesn't seem to be my custommization.</span></span><o:p></o:p></p></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>I'm running the out-of-the box DITA PDF2 transform, which means I'm not running my customization (trying to narrow the problem). This transform still uses XEP, not fop. When I run the transform with fop, the string shows up as expected.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>This is the exact FO that goes to the formatter.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks for looking at this.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Morley<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Thu, Jul 19, 2018 at 1:13 PM Kevin Brown <<a href="mailto:kevin@renderx.com">kevin@renderx.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I do not quite understand the statement:<br></span>2. The stock dita pdf2 output has the same error, so it doesn't seem to be my custommization.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Do you mean using FOP and you get the same result as using RenderX? If yes, then it is most certainly elsewhere.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Is that is the exact FO that goes to the formatter? Or is there something else in between?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I can certainly format that (and did attached) but to fully replicate this, you should send me:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=m1992731332827985621msolistparagraph><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>1)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Agenda bold font as it would be used if available on the system and I assume it is on yours</span><o:p></o:p></p><p class=m1992731332827985621msolistparagraph><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>2)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>The referenced image</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Also look through the whole FO and see if you have a character-selection-strategy set somewhere above these in the hierarchy</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Kevin Brown</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>(650) 327-1000 Direct</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>(650) 328-8008 Fax</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>(925) 395-1772 Mobile</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>skype:kbrown01</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="mailto:kevin@renderx.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1'>kevin@renderx.com</span></a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="mailto:sales@renderx.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1'>sales@renderx.com</span></a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.renderx.com/" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1'>http://www.renderx.com</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Morley Tooke [mailto:</span><a href="mailto:morley.tooke@gmail.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>morley.tooke@gmail.com</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>] <br><b>Sent:</b> Thursday, July 19, 2018 9:52 AM<br><b>To:</b> Kevin Brown <</span><a href="mailto:kevin@renderx.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>kevin@renderx.com</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>>; RenderX Community Support List <</span><a href="mailto:xep-support@renderx.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>xep-support@renderx.com</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Subject:</b> Re: [xep-support] Re: String encoding issue</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Kevin,<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I've done some more digging on this.<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To refresh you, this element:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:blue'><fig id="fig_ddr_pvp_xdb" class="- topic/fig "></span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:blue'> <title class="- topic/title ">Injection Well W01I01: Process Control</title></span><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>...<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>fails to render the digits after the W and produces this output:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Figure: <span style='background:white'>Injection Well W</span></b> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>whereas this element:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:blue'> <fig id="fig_ddr_pvp_xdb" class="- topic/fig "></span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:blue'> <title class="- topic/title ">Injection Well Y01I01: Process Control</title></span><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:blue'>...</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> produces this output:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Figure:<span style='background:white'> <span style='color:black'> Injection Well Y01I01: Process Control</span></span></b> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I can change that string to anything else and it works fine, but this string seems to get picked up by some other process.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is what my FO looks like:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#741B47'> <fo:block id="unique_11_Connect_42_fig_ddr_pvp_xdb"><fo:inline id="unique_11_Connect_42_image_cxc_yvw_j2b" margin-right="0.15in"><fo:external-graphic content-width="5.5in" src="url(images/fc_all_field_common_injection_well_W01_pcd.png)"/></fo:inline><fo:block font-size="10pt" font-weight="bold" keep-with-previous.within-column="always" keep-with-previous.within-page="always" space-after="10pt" space-before="0pt" line-height-shift-adjustment="disregard-shifts" font-family="agenda,helvetica,Symbol">Figure 7: Injection Well W01I01: Process Control</fo:block></fo:block></span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#741B47'> <fo:block id="unique_11_Connect_42_fig_ddr_pvp_xdb_d2e1293a1310"><fo:inline id="unique_11_Connect_42_image_cxc_yvw_j2b_d2e1298a1310" margin-right="0.15in"><fo:external-graphic content-width="5.5in" src="url(images/fc_all_field_common_injection_well_W01_pcd.png)"/></fo:inline><fo:block font-size="10pt" font-weight="bold" keep-with-previous.within-column="always" keep-with-previous.within-page="always" space-after="10pt" space-before="0pt" line-height-shift-adjustment="disregard-shifts" font-family="agenda,helvetica,Symbol">Figure 8: Injection Well Y01I01: Process Control</fo:block></fo:block></span><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Other things:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>1. The html output works as expected.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>2. The stock dita pdf2 output has the same error, so it doesn't seem to be my custommization.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>3. I'm using Version 4.24.395<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I'm at a loss. I've tweaked my customization and found nothing (attrs and xslt) .Can you please create a fig.title element with that string in it and see what happens?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Tue, Jul 17, 2018 at 2:46 PM Kevin Brown <<a href="mailto:kevin@renderx.com" target="_blank">kevin@renderx.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Another debug test would be to run the document to FO (do not delete the final FO that is being sent).</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Examine that.</span><o:p></o:p></p><p class=m1992731332827985621m4067330613390561417msolistparagraph><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>1)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Are the characters there or not? If they are not … it is something in the DITA/XSL chain and has nothing to do with the PDF generation.</span><o:p></o:p></p><p class=m1992731332827985621m4067330613390561417msolistparagraph><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>2)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>If they are … then post the two snippets of the FO so we can examine what fonts are used and what character selection strategy</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Kevin Brown</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>RenderX</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Xep-support [mailto:</span><a href="mailto:xep-support-bounces@renderx.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>xep-support-bounces@renderx.com</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>] <b>On Behalf Of </b>Kevin Brown<br><b>Sent:</b> Tuesday, July 17, 2018 11:37 AM<br><b>To:</b> 'RenderX Community Support List' <</span><a href="mailto:xep-support@renderx.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>xep-support@renderx.com</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Subject:</b> [xep-support] Re: String encoding issue</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>It is completely unclear how this relates to RenderX but one guess would be that you are using different fonts in each of the two representations.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>One font contains those glyphs, the other does not.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Check what fonts are used in each of two cases.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Kevin Brown</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Xep-support [</span><a href="mailto:xep-support-bounces@renderx.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>mailto:xep-support-bounces@renderx.com</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>] <b>On Behalf Of </b>Morley Tooke<br><b>Sent:</b> Tuesday, July 17, 2018 11:32 AM<br><b>To:</b> RenderX Community Support List <</span><a href="mailto:xep-support@renderx.com" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>xep-support@renderx.com</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Subject:</b> [xep-support] String encoding issue</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello,<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>One of my writers has run into an issue where a string of numbers in a fig is being rendered out of his topic. I've seen this once before with a very similar string.This is his code:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><title class="- topic/title ">Injection Well W01I01: Process Control</title><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>His output looks something like this: <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Injection Well W</b><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>There is nothing special in the PDF customization code.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is the rest of his email to me:<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri",sans-serif'>The basic gist is that I have a well that is labelled W010I01. And when I enter that label in body text, it renders fine in the PDF. However, when I enter it in a fig title tag, the W will render, but the rest of the text is left blank. EG:</span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri",sans-serif'>I have tried a few variations in the title text to see what happens. Adding a space between W and 0 works fine:</span></i><i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri",sans-serif'>As does replacing the first 0 with a capital O:</span></i><i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri",sans-serif'>But W01xxx is a no-go. So, far as I can gather, EasyDITA or Oxygen are interpreting that W01xxx as something other than plain text, and removing it from the document altogether. </span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks in advance,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Morley<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>(*) To unsubscribe, please visit <a href="http://lists.renderx.com/mailman/options/xep-support" target="_blank">http://lists.renderx.com/mailman/options/xep-support</a><br>(*) By using the Service, you expressly agree to these Terms of Service <a href="http://w" target="_blank">http://w</a><br><a href="http://ww.renderx.com/terms-of-service.html" target="_blank">ww.renderx.com/terms-of-service.html</a><o:p></o:p></p></blockquote></div></div></div></blockquote></div></div></body></html>