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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>One note on this:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'><span style='mso-list:Ignore'>Ø<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#5F5F5F'>Note that if you try SVG images, you may get the same error message if XEP cannot connect to internet to validate the SVG DTD :)</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>This is of course because of your internet connection and also the status of the web site hosting that DTD. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>If you only have static SVGs, you can just remove the reference to the SVG DTDs, you do not need them anyway in reality.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Kevin<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Xep-support [mailto:xep-support-bounces@renderx.com] <b>On Behalf Of </b>Annette-consultant.Bouillin@fresenius-kabi.com<br><b>Sent:</b> Thursday, January 29, 2015 6:05 AM<br><b>To:</b> RenderX Community Support List<br><b>Subject:</b> [xep-support] Re: Maximum Java memory<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Hi Bill,</span> <br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>I guess you tried to configure custom images for your note elements. What is your configuration?</span> <br><br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>If you are using a custom plugin (like I do), whatever the location of the plugin, the images should be in:</span> <br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>com.your.pdfplugin\cfg\common\artwork</span> <br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><br>(If you are using a customization based on DITA OT org.dita.pdf2, then I think that the images should be located in:</span> <br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>C:\Program Files\Oxygen XML Editor 16.1\<b>frameworks\dita\DITA-OT\plugins\org.dita.pdf2\Customization\common\artwork)</b></span> <br><br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Then in my com.your.pdfplugin\cfg\common\vars\en.xml, I have the following:</span> <br><br><span style='font-size:10.0pt'> <span style='color:#0000A1'><variable</span><span style='color:#FF8141'> id=</span><span style='color:#A13F00'>"caution Note Image Path"</span><span style='color:#0000A1'>></span>Customization/OpenTopic/common/artwork/note_caution.svg<span style='color:#0000A1'></variable></span><br> <span style='color:#006000'><!-- Image path to use for a note of "danger" type. --></span><br> <span style='color:#0000A1'><variable</span><span style='color:#FF8141'> id=</span><span style='color:#A13F00'>"danger Note Image Path"</span><span style='color:#0000A1'>></span>Customization/OpenTopic/common/artwork/note_danger.svg<span style='color:#0000A1'></variable></span><br> <span style='color:#006000'><!-- Image path to use for a note of "warning" type. --></span><br> <span style='color:#0000A1'><variable</span><span style='color:#FF8141'> id=</span><span style='color:#A13F00'>"warning Note Image Path"</span><span style='color:#0000A1'>></span>Customization/OpenTopic/common/artwork/note_warning.svg<span style='color:#0000A1'></variable></span><br> <span style='color:#006000'><!-- Image path to use for a note of "important" type. --></span><br> <span style='color:#0000A1'><variable</span><span style='color:#FF8141'> id=</span><span style='color:#A13F00'>"important Note Image Path"</span><span style='color:#0000A1'>></span>Customization/OpenTopic/common/artwork/note_information.svg<span style='color:#0000A1'></variable></span></span><br><br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Note that, it may sound stupid but this path does work, I tried a relative path or the absolute full path and it doesn't work. </span><br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>I assumed the following: a path concatenation is built when the temp files are created and that why you end up with a path like:</span> <br><tt><span style='font-size:10.0pt'>C:/DocLibrary/MXEngineOperationServiceBook/temp/pdf/oxygen_dita_temp/Configuration/OpenTopic/cfg/common/artwork/warning.png</span></tt> <br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>then when the PDF is created from it doesn't find the images because this path does not exist.</span> <br><br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>For example, if I set the following:</span> <br><span style='font-size:10.0pt;color:#006000'><!-- Image path to use for a note of "caution" type. --></span><span style='font-size:10.0pt'><br> <span style='color:#0000A1'><variable</span><span style='color:#FF8141'> id=</span><span style='color:#A13F00'>"caution Note Image Path"</span><span style='color:#0000A1'>></span>../artwork/note_caution.svg<span style='color:#0000A1'></variable></span></span> <br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>(Note that my source files are in D:/SVN-Annette/IFU_MT/Sources/Projet_ong/trunk/ )</span> <br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Then I got the error:</span> <br><span style='font-size:10.0pt'>[java] EXCEPTION: Failed to create image file:/D:/SVN-Annette/IFU_MT/Sources/Projet_ong/trunk/temp/pdf/oxygen_dita_temp/../artwork/note_caution.svg of type null</span> <br><br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>But the temp files are expected to be created in:</span> <br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>D:\SVN-Annette\IFU_MT\Sources\Projet_ong\trunk\temp\pdf\oxygen_dita_temp\Customization\OpenTopic\common\artwork</span> <br><br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>So, I concluded that, even if the images are NOT in a path with "Customization/OpenTopic", I do need to indicate this kind of path in en.xml.</span> <br><br><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Now I hope my explanation will help you,</span> <br><br><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#5F5F5F'>Regards,</span> <br><br><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#5F5F5F'>Note that if you try SVG images, you may get the same error message if XEP cannot connect to internet to validate the SVG DTD :)<br><b><br>Annette-consultant Bouillin</b> <br>IFU project lead for ONG - Assystem consultant <br><br>FRESENIUS VIAL SAS <br>Société par Actions Simplifiée <br>au capital de 15 344 534,75 euros <br>RCS Grenoble B 408 720 282 <br><br>Le Grand Chemin <br>38590 Brézins - France <br>T : +33 4 76 67 57 04 <br>F : +33 4 76 67 11 34 </span><u><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:blue'><br></span></u><a href="mailto:annette-consultant.bouillin@fresenius-kabi.com"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>annette-consultant.bouillin@fresenius-kabi.com</span></a><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#5F5F5F'> </span><u><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:blue'><br></span></u><a href="http://www.fresenius-kabi.com/"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>www.fresenius-kabi.com</span></a><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#5F5F5F'> </span><br><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:#5F5F5F'><br>Ce message est à la seule attention du (ou des) destinataire(s) attitré(s). Il peut contenir des informations confidentielles ou privées et faire l'objet d'une protection par privilège juridique. Si vous n'êtes pas un destinataire attitré, vous ne pouvez pas revoir, utiliser, copier ou distribuer ce message ou ses pièces attachées. Si vous avez reçu cette communication par erreur, merci de bien vouloir en aviser l'expéditeur par retour de courriel et de détruire de votre ordinateur ce message ainsi que les pièces attachées.<br><br>This e-mail message is intended solely for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient or his/her representative, please be advised that any dissemination, distribution, copying, or the use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and please delete this message and all attachments from your computer. <br><br>Par égard pour l'environnement, n’imprimez ce message que si nécessaire. <br>With regards to the environment, print this message only if necessary. </span><br><br><br><br><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#5F5F5F'>From: </span><span style='font-size:7.5pt;font-family:"Arial",sans-serif'>"Kevin Brown" <<a href="mailto:kevin@renderx.com">kevin@renderx.com</a>></span> <br><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#5F5F5F'>To: </span><span style='font-size:7.5pt;font-family:"Arial",sans-serif'>"'Bill Bushnell'" <<a href="mailto:Bill.Bushnell@PACCAR.com">Bill.Bushnell@PACCAR.com</a>>, "'RenderX Community Support List'" <<a href="mailto:xep-support@renderx.com">xep-support@renderx.com</a>>, </span><br><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#5F5F5F'>Date: </span><span style='font-size:7.5pt;font-family:"Arial",sans-serif'>28/01/2015 00:26</span> <br><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#5F5F5F'>Subject: </span><span style='font-size:7.5pt;font-family:"Arial",sans-serif'>[xep-support] Re: Maximum Java memory</span> <br><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#5F5F5F'>Sent by: </span><span style='font-size:7.5pt;font-family:"Arial",sans-serif'>"Xep-support" <<a href="mailto:xep-support-bounces@renderx.com">xep-support-bounces@renderx.com</a>></span> <o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" noshade style='color:#A0A0A0' align=center></div><p class=MsoNormal><br><br><br><tt><span style='font-size:10.0pt'>One thing you can do to try and diagnose is look at the FO or the error</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>message:</tt><br><br><tt>file:/C:/DocLibrary/MXEngineOperationServiceBook/temp/pdf/oxygen_dita_temp/C</tt><br><tt>onfiguration/OpenTopic/cfg/common/artwork/warning.png</tt><br><br><tt>Does that file exist? Should it be there? Should it be somewhere else?</tt><br><tt>All RenderX knows is that the DITA toolkit passed in this:</tt><br><br><tt><fo:external-graphic src="</tt><br><tt>url('file:/C:/DocLibrary/MXEngineOperationServiceBook/temp/pdf/oxygen_dita_t</tt><br><tt>emp/Configuration/OpenTopic/cfg/common/artwork/warning.png ')"/></tt><br><br><tt>So all RenderX can say is the such-and-such a file does not exist.</tt><br><br><tt>Kevin</tt><br><br><br><tt>-----Original Message-----</tt><br><tt>From: Bill Bushnell [</tt></span><a href="mailto:Bill.Bushnell@PACCAR.com"><tt><span style='font-size:10.0pt'>mailto:Bill.Bushnell@PACCAR.com</span></tt></a><tt><span style='font-size:10.0pt'>] </span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>Sent: Tuesday, January 27, 2015 3:08 PM</tt><br><tt>To: <a href="mailto:kevin@renderx.com">kevin@renderx.com</a>; RenderX Community Support List</tt><br><tt>Subject: RE: [xep-support] Re: Maximum Java memory</tt><br><br><tt>Thanks Kevin,</tt><br><tt>Then how do I get the note element symbol in the PDF output. Is RenderX</tt><br><tt>having trouble navigating to two different directories for images? I could</tt><br><tt>change the location of the note symbol folder (C:\Program</tt><br><tt>Files\oXygen\frameworks\dita\img) to my project images folder but I don't</tt><br><tt>know how to tell RenderX\Oxygen where they're at. Even note element symbols</tt><br><tt>in elements that are not a conref to a collection library are not being</tt><br><tt>found.</tt><br><br><tt>~ Bill</tt><br><br><br><tt>-----Original Message-----</tt><br><tt>From: Xep-support [</tt></span><a href="mailto:xep-support-bounces@renderx.com"><tt><span style='font-size:10.0pt'>mailto:xep-support-bounces@renderx.com</span></tt></a><tt><span style='font-size:10.0pt'>] On Behalf Of</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>Kevin Brown</tt><br><tt>Sent: Tuesday, January 27, 2015 11:15 AM</tt><br><tt>To: 'RenderX Community Support List'</tt><br><tt>Subject: [xep-support] Re: Maximum Java memory</tt><br><br><tt>Exactly Bill.</tt><br><br><tt>There is no memory error or you would not get any PDF. With 384MB memory you</tt><br><tt>should be OK doing a book of 500+ pages.</tt><br><tt>The only error (which is not a fatal error) is that it cannot find the image</tt><br><tt>and that is why is says:</tt><br><br><tt>" ... of type null"</tt><br><br><tt>Null meaning it cannot determine the type of image because it cannot find it</tt><br><tt>or it is corrupt/garbage.</tt><br><br><tt>Be careful in your Java settings for memory also. You cannot set memory to</tt><br><tt>anything greater that 1280MB in Windows, Linux and a little higher in *nix</tt><br><tt>safely if you are on 32bit Java. </tt><br><tt>Only 64bit java will allow you to get beyond that barrier, that is a Java</tt><br><tt>contiguous memory limitation for all Java.</tt><br><br><tt>Kevin Brown</tt><br><tt>RenderX</tt><br><br><tt>-----Original Message-----</tt><br><tt>From: Xep-support [</tt></span><a href="mailto:xep-support-bounces@renderx.com"><tt><span style='font-size:10.0pt'>mailto:xep-support-bounces@renderx.com</span></tt></a><tt><span style='font-size:10.0pt'>] On Behalf Of Bill</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>Bushnell</tt><br><tt>Sent: Tuesday, January 27, 2015 10:58 AM</tt><br><tt>To: RenderX Community Support List</tt><br><tt>Subject: [xep-support] Re: Maximum Java memory</tt><br><br><tt>Thank you Hans. I appreciate the quick response to my inquiry.</tt><br><br><tt>I changed to setting from -Xmx1500m to -Xmx2048m and then transformed.</tt><br><tt>Transform resulted in the same error.</tt><br><tt>Tried -Xmx3048m and same results.</tt><br><tt>The error hasn't changed:</tt><br><br><tt> [echo] Maximum Java memory: -Xmx384m</tt><br><br><tt>In About:</tt><br><tt>JVM Memory Used: 84MB (3%) Total: 2709MB PermGen: 57MB/256MB</tt><br><br><tt>I am thinking that Kevin Brown's suggestion may be correct, that the images</tt><br><tt>aren't being be found for some reason.</tt><br><tt>The note element gets the images from this folder: C:\Program</tt><br><tt>Files\oXygen\frameworks\dita\img</tt><br><br><tt>Other images in the book are in a folder off of the project root, called</tt><br><tt>"images." And those come in just fine.</tt><br><tt>The collection library where the note elements are stored in the root.</tt><br><tt>The PDF generates but the note symbol is a red X.</tt><br><br><tt>~ Bill</tt><br><br><tt>-----Original Message-----</tt><br><tt>From: Xep-support [</tt></span><a href="mailto:xep-support-bounces@renderx.com"><tt><span style='font-size:10.0pt'>mailto:xep-support-bounces@renderx.com</span></tt></a><tt><span style='font-size:10.0pt'>] On Behalf Of</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>Hans-Peter Carpenter</tt><br><tt>Sent: Tuesday, January 27, 2015 10:07 AM</tt><br><tt>To: RenderX Community Support List</tt><br><tt>Subject: [xep-support] Re: Maximum Java memory</tt><br><br><tt>Hi Bill,</tt><br><br><tt>You need to increase the Xmx JVM parameter which defines the amount of</tt><br><tt>memory your Java process can use.</tt><br><br><tt>See the following document for how to do just that:</tt><br><br></span><a href="http://www.oxygenxml.com/doc/ug-author/index.html#topics/set-parameters-for-"><tt><span style='font-size:10.0pt'>http://www.oxygenxml.com/doc/ug-author/index.html#topics/set-parameters-for-</span></tt></a><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>application-launchers.html</tt><br><br><br><tt>Regards,</tt><br><br><tt>HANS CARPENTER</tt><br><br><tt>Tech Writer</tt><br><br></span><a href="http://www.redwood.com/"><tt><span style='font-size:10.0pt'>http://www.redwood.com</span></tt></a><span style='font-size:10.0pt;font-family:"Courier New"'><br><br><tt>RunMyJobs: Process Automation in the Cloud</tt><br><br><tt>This message may contain confidential or legally privileged information. In</tt><br><tt>the event of any error in transmission, unauthorized recipients are</tt><br><tt>requested to contact the sender immediately and do not disclose or make use</tt><br><tt>of this information. No warranties or assurances are made or given as to</tt><br><tt>the accuracy of the information given or in relation to the safety of this</tt><br><tt>e-mail and any attachments. No liability whatsoever is accepted for any</tt><br><tt>consequences arising from this e-mail.</tt><br><br><br><tt>If I don't document something, it's usually either for a good reason, or a</tt><br><tt>bad reason. In this case it's [certainly for] a good reason. :-)</tt><br><br><tt>Larry Wal</tt><br><br><br><br><br><br><br><br><br><br><tt>From: Xep-support [xep-support-bounces@renderx.com] on behalf of Bill</tt><br><tt>Bushnell [Bill.Bushnell@PACCAR.com]</tt><br><br><tt>Sent: Tuesday, January 27, 2015 6:01 PM</tt><br><br><tt>To: <a href="mailto:xep-support@renderx.com">xep-support@renderx.com</a></tt><br><br><tt>Subject: [xep-support] Maximum Java memory</tt><br><br><br><br><br><br><br><br><tt>I am transforming using PDF - RenderX and get this error "Maximum Java</tt><br><tt>memory." The DITA topics are in a bookmap, which transforms just fine to Web</tt><br><tt>Help. I am using Oxygen 16.1. The error occurs when it starts converting</tt><br><tt>some PNG symbols in a note element, which are conrefed in different topics.</tt><br><br><tt>transform.fo2pdf.xep:</tt><br><br><tt> [echo] Maximum Java memory: -Xmx384m</tt><br><br><tt> [java] EXCEPTION: Failed to create image</tt><br><tt>file:/C:/DocLibrary/MXEngineOperationServiceBook/temp/pdf/oxygen_dita_temp/C</tt><br><tt>onfiguration/OpenTopic/cfg/common/artwork/warning.png of type null</tt><br><br><tt> [java] EXCEPTION: Failed to create image</tt><br><tt>file:/C:/DocLibrary/MXEngineOperationServiceBook/temp/pdf/oxygen_dita_temp/C</tt><br><tt>onfiguration/OpenTopic/cfg/common/artwork/caution.png of type null</tt><br><br><br><br><br><br><br><br><br><tt>_______________________________________________</tt><br><tt>(*) To unsubscribe, please visit</tt><br></span><a href="http://lists.renderx.com/mailman/options/xep-support"><tt><span style='font-size:10.0pt'>http://lists.renderx.com/mailman/options/xep-support</span></tt></a><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>(*) By using the Service, you expressly agree to these Terms of Service</tt><br></span><a href="http://w/"><tt><span style='font-size:10.0pt'>http://w</span></tt></a><tt><span style='font-size:10.0pt'> ww.renderx.com/terms-of-service.html</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><br><br><br><br><tt>_______________________________________________</tt><br><tt>(*) To unsubscribe, please visit</tt><br></span><a href="http://lists.renderx.com/mailman/options/xep-support"><tt><span style='font-size:10.0pt'>http://lists.renderx.com/mailman/options/xep-support</span></tt></a><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>(*) By using the Service, you expressly agree to these Terms of Service</tt><br></span><a href="http://w/"><tt><span style='font-size:10.0pt'>http://w</span></tt></a><tt><span style='font-size:10.0pt'> ww.renderx.com/terms-of-service.html</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><br><tt>_______________________________________________</tt><br><tt>(*) To unsubscribe, please visit</tt><br></span><a href="http://lists.renderx.com/mailman/options/xep-support"><tt><span style='font-size:10.0pt'>http://lists.renderx.com/mailman/options/xep-support</span></tt></a><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>(*) By using the Service, you expressly agree to these Terms of Service</tt><br></span><a href="http://w/"><tt><span style='font-size:10.0pt'>http://w</span></tt></a><tt><span style='font-size:10.0pt'> ww.renderx.com/terms-of-service.html</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><br><br><tt>_______________________________________________</tt><br><tt>(*) To unsubscribe, please visit </tt></span><a href="http://lists.renderx.com/mailman/options/xep-support"><tt><span style='font-size:10.0pt'>http://lists.renderx.com/mailman/options/xep-support</span></tt></a><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>(*) By using the Service, you expressly agree to these Terms of Service </tt></span><a href="http://w/"><tt><span style='font-size:10.0pt'>http://w</span></tt></a><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>ww.renderx.com/terms-of-service.html</tt><br></span><br>!DSPAM:87,54ca3e4710104897732891! <o:p></o:p></p></div></body></html>