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--></style></head><body lang="EN-US" link="blue" vlink="purple" style="word-wrap: break-word;-webkit-nbsp-mode: space;-webkit-line-break: after-white-space"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">OK – I turned on logging and dropped a file in the hot folder. Here is the log…</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">-------------------------------------------------------------</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Stopping Cliser service ....</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Stopping servers ...</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Stopping load balancer ....</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">1:27:18 PM</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Starting Cliser service ...</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">JAVA-HOME=C:\Program Files\Java\jre6</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">JAVA-CLASSPATH=</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">JAVA-OPTIONS=</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">XEP-LICENSE=C:\Program Files\RenderX\XEPWin\xep\license.xml</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">XEP-CONFIG=C:\Program Files\RenderX\XEPWin\xep\xep.xml</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">XEP-JAR=C:\Program Files\RenderX\XEPWin\xep\lib\xep.jar</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CLISER-JAR=C:\Program Files\RenderX\XEPWin\xep\lib\cliser.jar</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CLISER-SERVERS=1</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">LOG-FILE=C:\Temp\xepwin\cliserservice.log</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CLISER-CONTROL-PORT=6997</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CLISER-PORT-RANGE=6570-6770</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Calculating Cliser ports ...</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Starting servers ...</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Starting java: -Xrs -Dcom.renderx.xep.CONFIG="C:\Program Files\RenderX\XEPWin\xep\xep.xml" -Dcom.renderx.xep.LICENSE="C:\Program Files\RenderX\XEPWin\xep\license.xml" -cp "C:\Program Files\RenderX\XEPWin\xep\lib\cliser.jar";"C:\Program Files\RenderX\XEPWin\xep\lib\xep.jar" com.renderx.xepx.cliser.Engine -port 6570 -hcport 6571</span></p>
<div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in"><p class="MsoNormal" style="border:none;padding:0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Starting load balancer ....</span></p>
</div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">It appears to me that XEPWin is not communicating with the Cliser service at all. Could there be a Registry entry left over from my original install?</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks again for your help,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">POB</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal">
<b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:xep-support-bounces@renderx.com">xep-support-bounces@renderx.com</a> [mailto:<a href="mailto:xep-support-bounces@renderx.com">xep-support-bounces@renderx.com</a>] <b>On Behalf Of </b>Mher Movsisyan<br>
<b>Sent:</b> Thursday, February 10, 2011 4:18 AM<br><b>To:</b> RenderX Community Support List<br><b>Subject:</b> [xep-support] Re: XEPWin unable to connect to Cliser service</span></p></div></div><p class="MsoNormal"> </p>
<p class="MsoNormal">Paul,</p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">You can turn on logging and see what is wrong with your installation. Simply uncomment LOG-FILE option in CliserService.exe.config and restart the Cliser service.</p>
</div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Mher</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div><div><div><div><p class="MsoNormal">On Feb 9, 2011, at 7:05 PM, Paul O'Brien wrote:</p>
</div><p class="MsoNormal"><br><br></p><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">After upgrading to XEPWin 3.0, I’m getting the following error when a document is dropped in a hot folder:</span></p>
</div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Unable to connect to <name-of-my-computer>:6570 CLISER server</span></p>
</div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I have completely uninstalled XEPWin – deleting all legacy files – and reinstalled. The Cliser service is started. Do I need to edit any of the settings in CliserService.exe.config – they are all commented out.</span></p>
</div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thank you for any assistance.</span></p>
</div></div></div></div></div>
!DSPAM:87,4d542fa763738102222504!
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