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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Dear support-team</span></font><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I installed XEPWIN on a customer’s machine by
calling <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>XEPWin.msi<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>The installation process shows no error.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>After this, I tried to start my .NET program, which
uses XEPCOM object.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>The call of “formatter.format” ends with
an error message “java.io.EOFException: no more input”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>The same .NET program works fine on my machine (Unfortunately
I don’t remember the installation process on my machine)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Did I miss something to install?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>What was wrong with the installation on customer side?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Can you help me?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Best regards<o:p></o:p></span></font></p>
<div>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Friedrich Kirch<br>
Softwareentwicklung Media Business Suite</span></font><o:p></o:p></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><img
width=91 height=21 id="_x0000_i1025" src="cid:image001.jpg@01CA937F.93679810"
alt="[ IT2media ]" border=0><o:p></o:p></span></font></p>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:black'>Tel.:</span></font><o:p></o:p></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:black'> +49 911 30 730-0</span></font><o:p></o:p></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:black'>FAX:</span></font><o:p></o:p></p>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:black'> +49 911 30
730-625</span></font><o:p></o:p></p>
</td>
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<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:8.0pt;font-family:Arial;color:black'>Mail:</span></font><o:p></o:p></p>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:black'> <a
href="mailto:friedrich.kirch@it2media.de"><span style='text-decoration:none'>friedrich.kirch@it2media.de</span></a></span></font><o:p></o:p></p>
</td>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:black'>Homepage:</span></font><o:p></o:p></p>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:black'> <a
href="http://www.it2media.de" target="_blank"><span style='text-decoration:
none'>www.it2media.de</span></a></span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=1 color="#707070" face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:#707070'>IT2media GmbH & Co.
KG, Pretzfelder Str. 15, D-90425 Nürnberg; Kommanditgesellschaft, Sitz
Nürnberg, HRA Nürnberg 12784, Persönlich haftende Gesellschafterin: IT2media
Beteiligungsgesellschaft mbH, Sitz Nürnberg, HRB Nürnberg 19511;
Geschäftsführer: Dr. Gerhard Baier, Claudia Dietrich</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<P STYLE="margin-top: 0pt;margin-bottom: 0pt;"><SPAN STYLE="FONT-FAMILY:'Arial';FONT-SIZE:8pt;">**********************************************************************</SPAN>
</P>
<P STYLE="margin-top: 0pt;margin-bottom: 0pt;"><SPAN STYLE="FONT-FAMILY:'Arial';FONT-SIZE:8pt;">Diese E-Mail wurde auf Viren ueberprueft.</SPAN>
</P>
<P STYLE="margin-top: 0pt;margin-bottom: 0pt;"><SPAN STYLE="FONT-FAMILY:'Arial';FONT-SIZE:8pt;">mailsweeper@it2media.de</SPAN>
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<P STYLE="margin-top: 0pt;margin-bottom: 0pt;"><SPAN STYLE="FONT-FAMILY:'Arial';FONT-SIZE:8pt;">**********************************************************************</SPAN> </P></body>
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