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<DIV>Nikolai, David - please answer Daniel's question below.</DIV>
<DIV>He is our client through WIPO and Xerox.</DIV>
<DIV>
<HR>
</DIV>
<DIV> </DIV>
<DIV>Hello Daniel, good to hear from you.</DIV>
<DIV> </DIV>
<DIV>First of all general answer:</DIV>
<DIV> </DIV>
<DIV><STRONG><FONT size=5>Support options:<?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></STRONG></DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><o:p></o:p></SPAN></P>
<TABLE
style="BORDER-RIGHT: medium none; BORDER-TOP: medium none; BORDER-LEFT: medium none; BORDER-BOTTOM: medium none; BORDER-COLLAPSE: collapse; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 0in 5.4pt 0in 5.4pt"
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<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 0.5pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 57pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid"
vAlign=top width=95>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Type
of questions<o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 0.5pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 113.7pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt"
vAlign=top width=190>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">New
inquiries, Potential clients<o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 0.5pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 135pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt"
vAlign=top width=225>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Registered<o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 0.5pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 153pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt"
vAlign=top width=255>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Paying
customer,<o:p></o:p></SPAN></B></P>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Partner,
Reseller<o:p></o:p></SPAN></B></P></TD></TR>
<TR>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: medium none; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 57pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-top-alt: solid windowtext .5pt"
vAlign=top width=95>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Sales<o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: medium none; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 113.7pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt"
vAlign=top width=190>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><A
href="mailto:sales@renderx.com">sales@renderx.com</A><o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: medium none; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 135pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt"
vAlign=top width=225>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><A
href="mailto:sales@renderx.com">sales@renderx.com</A> or your Sales
Representative<o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: medium none; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 153pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt"
vAlign=top width=255>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Your
Sales Representative or <A
href="mailto:sales@renderx.com">sales@renderx.com</A> or<BR>Sr.
management<o:p></o:p></SPAN></B></P></TD></TR>
<TR>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: medium none; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 57pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-top-alt: solid windowtext .5pt"
vAlign=top width=95>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Technical<o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: medium none; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 113.7pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt"
vAlign=top width=190>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><A
href="mailto:xep-support@renderx.com">xep-support<BR>@renderx.com</A><o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: medium none; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 135pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt"
vAlign=top width=225>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><A
href="mailto:xep-support@renderx.com">xep-support@renderx</A> or your
Technical contact.<o:p></o:p></SPAN></B></P></TD>
<TD
style="BORDER-RIGHT: windowtext 0.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: medium none; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; WIDTH: 153pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 0.5pt solid; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt"
vAlign=top width=255>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Your
Technical contact or<BR><A
href="mailto:support@renderx.com">support@renderx.com</A> or<BR><A
href="mailto:xep-support@renderx.com">xep-support@renderx</A> or<BR>Sr.
management<o:p></o:p></SPAN></B></P></TD></TR></TBODY></TABLE>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"> </SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial">Specifically for you. You
can write to <A
href="mailto:support@renderx.com">support@renderx.com</A> and to <A
href="mailto:grig@renderx.com">grig@renderx.com</A> .</SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"></SPAN> </DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"><A
href="mailto:support@renderx.com"><STRONG>support@renderx.com</STRONG></A> is
probably the best option for quick response.</SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"></SPAN> </DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial">Two of our top people get
it and relay to a technical person who can answer or answer
themselves.</SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial">You can write to BOTH <A
href="mailto:support@renderx.com"><STRONG>support@renderx.com</STRONG></A> <STRONG>AND
</STRONG><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><A
href="mailto:xep-support@renderx.com"><STRONG>xep-support@renderx.com</STRONG></A><FONT
size=3> at the same time if you wish.</FONT></SPAN></SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"></SPAN> </DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial">More information about
xep-support list is on <A
href="http://www.unipublisher.com/xep-support.htm">http://www.unipublisher.com/xep-support.htm</A>.</SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"></SPAN> </DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"><STRONG><FONT
size=4>Daniel - is it a first time you ask this question or you already sent us
your question and did not get the answer? </FONT></STRONG></SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"><STRONG><FONT
size=4></FONT></STRONG></SPAN> </DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"><STRONG><FONT size=4>No my
answer, so do NOT give too much weight to its technical part, as I am NOT a
technical expert.</FONT></STRONG></SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"></SPAN> </DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"><STRONG>1. Legal</STRONG>
- administrative answer.</SPAN></DIV>
<DIV class=MsoNormal><SPAN style="FONT-FAMILY: Arial"><STRONG>You are welcome to
use previous 2.5 version. In fact one of our clients INSISTED they use NO
UPDATES when they went from test to production.</STRONG></SPAN></DIV>
<DIV> </DIV>
<DIV><STRONG>2. Technical</STRONG> answer. There should be documentation in 2.7
saying what is - if anything - different from previous version. <STRONG>Other
than that please wait for our technical people to answer.</STRONG></DIV>
<DIV> </DIV>
<DIV><BR>---<BR>Regards,</DIV>
<DIV> </DIV>
<DIV>Roman Kagarlitsky,<BR>CEO, <A
href="http://www.RenderX.com">www.RenderX.com</A><BR>---<BR></DIV>
<DIV>----- Original Message -----
<DIV>From: "Daniel Cheng" <<A
href="mailto:daniel.cheng@wipo.int">daniel.cheng@wipo.int</A>></DIV>
<DIV>To: <<A href="mailto:rak@renderx.com">rak@renderx.com</A>></DIV>
<DIV>Sent: Monday, January 28, 2002 8:32 AM</DIV>
<DIV>Subject: Re: Download WIPO.</DIV></DIV>
<DIV><BR></DIV>
<DIV>> Roman,<BR>> <BR>> How can I get the technical support for the
following question. <BR>> <BR>> Using the old version of XEP 2.5, we test
internal errors</DIV>
<DIV>> by checking the status 'com.renderx.FO2PDF.L.Log.errCount',</DIV>
<DIV>> which does not exist anymore in version 2.7.</DIV>
<DIV>> What happens is when using an invalid XSL stylesheet</DIV>
<DIV>> to render our documents, we get empty PDF files as output
and</DIV>
<DIV>> XEP does not throw exception on error such as missing</DIV>
<DIV>> required attributes in XSL-FO files that are used in our
application.<BR>> <BR>> Could the technical support tell me how to catch
errors ?<BR>> <BR>> Thanks,<BR>> Daniel<BR>> <BR>> >>>
"Roman Kagarlitsky" <<A href="mailto:rak@renderx.com">rak@renderx.com</A>>
01/21/02 03:30PM >>><BR>> RenderX support - can someone answer
Daniel's question?<BR>> <BR>> ==================================<BR>>
<BR>> Hello Daniel,<BR>> <BR>> I am sorry, I thought you were working
of 2.7, but in any<BR>> case it should be a part of the distribution.<BR>>
<BR>> I am forwarding this to our technical staff.<BR>> <BR>>
---<BR>> Regards,<BR>> <BR>> Roman Kagarlitsky,<BR>> CEO, <A
href="http://www.RenderX.com">www.RenderX.com</A> <BR>> ---<BR>> <BR>>
----- Original Message -----<BR>> From: "Daniel Cheng" <<A
href="mailto:daniel.cheng@wipo.int">daniel.cheng@wipo.int</A>><BR>> To:
<<A href="mailto:rak@renderx.com">rak@renderx.com</A>><BR>> Cc:
"Jean-Paul Ribes" <<A
href="mailto:jeanpaul.ribes@wipo.int">jeanpaul.ribes@wipo.int</A>><BR>>
Sent: Monday, January 21, 2002 12:30 AM<BR>> Subject: Re: Download<BR>>
<BR>> <BR>> > Roman,<BR>> ><BR>> > Thanks for your
message.<BR>> ><BR>> > Is there any documentation for the JAVA API
?</DIV>
<DIV>> > Could you provide me with any documentation</DIV>
<DIV>> > relating to the changes between XEP 2.5.1 and 2.7.1,</DIV>
<DIV>> > because I try to use the new version with the JAVA</DIV>
<DIV>> > application developed and tested with 2.5.1<BR>> > and
it does not work ?<BR>> ><BR>> > Thanks<BR>> > Daniel<BR>>
><BR>> ><BR>> > >>> "Roman Kagarlitsky" <<A
href="mailto:rak@renderx.com">rak@renderx.com</A>> 01/21/02 06:10AM
>>><BR>> > Hello Daniel and Silverio,<BR>> ><BR>> >
Download is now available from the same location<BR>> > where you got your
free short term license.<BR>> ><BR>> > Feel free to download and
use.<BR>> ><BR>> > The new one should be virtually the same as an
old<BR>> > one with the some minor tracking feature not reflected<BR>>
> in any functionality.<BR>> ><BR>> > Mr. Ribes,<BR>>
><BR>> > Please advise me of what if anything you like me to do<BR>>
> to facilitate the payment - Invoice, etc.<BR>> ><BR>> >
---<BR>> > Regards,<BR>> ><BR>> > Roman Kagarlitsky,<BR>>
> CEO, <A href="http://www.RenderX.com">www.RenderX.com</A> <BR>> >
---<BR></DIV></BODY></HTML>