[xep-support] How to embed Helvetica so it won't cause issue at PDF/A creation

[Vajda, Gabor (Ext)]

Hello,

I would like to ask your help.

We support an archiving system which archive from a lot of different sources into PDF/A.

There is a form among the sources which is Rich Text type where users can enter text and format the font. There are some given fonts there, but it is also allowed to the users to copy/paste into this area. The font attributes are kept in this copy/paste case.

Sometimes the text is with Microsoft Sans Serif font (or the source system think it is but the real font is font-family="AdvOT2e364b11, serif")

Microsoft Sans Serif is not defined in XEP.XML so CTS convert it into Helvetica as the default font family is Helvetica.

Unfortunately it looks this Helvetica is not embedded into the created PDF and it cause issue when the archiving system try to create PDF/A from it.

I would like to ask how can I set in XEP.XML to embed Helvetica into PDF in these cases?

Of course one of the solutions would be to include Microsoft Sans Serif into XEP.XML but this is not solution for those exotic fonts (font-family="AdvOT2e364b11, serif") which is thought to Microsoft Sans Serif by the source system.


Thanks in advance!

Gabor Vajda

gabor.vajda at novartis.com<mailto:gabor.vajda at novartis.com>




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