[xep-support] error printing generated pdf

[David Tolpin]

> 
> We are having a problem printing a pdf that has been generated by XEP. The
> pdf that is generated is about 80Kb in size, and cannot be printed without
> first opening it in adobe acrobat, re-saving and then printing. The re-saved
> file is approx. 4 Kb larger, which leads me to suspect that XEP is generating
> the pdf incorrectly. I can provide the pdf files, fo file, error report from
> gsprint and gsview upon reqest. Any help is greatly appreciated. thanks

Hi,

as I answered several hours earlier in a personal e-mail, it is a problem of
the engine gsprint uses, that is, of a version of Ghostscript.  However,
we will be working on the issue to determine the cause and resolve the problem;
the relevant example has been send to us (by Colin).

Thank you,
David Tolpin

-------------------
By using the Service, you expressly agree to these Terms of Service http://www.renderx.com/tos.html